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Equity Trading on Pakistan Stock Exchange (PSX)
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OUR SERVICES
What We Offer for You
We work with change-oriented executives to help them make better decisions, convert those decisions to actions.
Complaint Handling
At Bridge Securities (Pvt.) Limited, we prioritize transparency, client satisfaction, and regulatory compliance. Our Complaint Handling Mechanism ensures that all client concerns are addressed promptly, fairly, and professionally.
How to Lodge a Complaint
Clients can lodge complaints through any of the following methods:
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Email: accounts@bspl.com.pk
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Phone: 0321-8400111
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Visit: Bridge Securities Pvt. Ltd., ROOM NO 214, 2ND FLOOR, LSE PLAZA, 19-KHYABAN-E-AIWAN-E-IQBAL, LAHORE
Please include your full name, account number, CNIC, and a brief description of the issue to help us resolve your complaint efficiently.
Complaint Resolution Timeline
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Acknowledgement: Within 24 hours of receiving the complaint
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Resolution: Within 3–5 working days, depending on the nature and complexity
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Escalation: If unresolved, the matter will be escalated to the Compliance Officer or CEO
Compliance Officer Contact
Mr. Muhammad Arslan Haider Qureshi
Compliance Officer
Email: accounts@bspl.com.pk
Phone: 0321-8400111
SECP Investor Complaint Section
If you are not satisfied with the response or resolution provided by Bridge Securities, you may also lodge your complaint with the Securities and Exchange Commission of Pakistan (SECP) via the online Complaint Management System:
Client Rights & Responsibilities
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Clients have the right to timely responses, fair treatment, and confidentiality
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Clients are expected to provide accurate information and cooperate during the investigation process
